Add contract renewal reminder emails (keep/cancel decision links)

Sends a one-time email ~30 days before any contract's term_end
(whether renewal='auto' or 'none'), with "Behalten" and "Kündigen"
action links. "Behalten" extends the contract by one renewal term;
"Kündigen" sets the same cancellation effective-date logic as the
customer-facing cancel flow and opens a staff ticket so the external
deregistration (e.g. with a domain registrar) actually gets done.

Uses a dedicated single-use token table (contract_renewal_tokens)
since contracts, unlike user_tokens, are not scoped to a single user.
The public confirmation page lives at /vertrag-entscheidung.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
This commit is contained in:
Kundencenter 2026-10-01 11:51:19 +02:00
parent 29c7273f4d
commit dad9528295
6 changed files with 233 additions and 8 deletions

View file

@ -5,7 +5,9 @@ import type { PoolConnection } from 'mysql2/promise';
import { calculatePrice } from '@kc/platform/pricing';
import { ORDER_MACHINE, CONTRACT_MACHINE, transition, type OrderEvent } from '@kc/platform/statemachine';
import { consumerTerms, effectiveCancelDate } from '@kc/platform/contractterms';
import { peekRenewalToken, applyRenewalDecision, RenewalTokenError } from '@kc/platform/contractRenewal';
import { one, query, run, tx } from '../../core/db.js';
import { rl } from '../../core/config.js';
import { audit } from '../../core/audit.js';
import { enqueue } from '../../core/jobs.js';
import { clientIp, requireAuth, requirePermission, type AuthContext } from '../../core/auth.js';
@ -217,5 +219,18 @@ export const ordersModule: KcModule = {
await audit({ actorType: 'user', actorId: a.user.id, orgId: c.org_id, action: 'contract.cancel.revoke', resourceType: 'contract', resourceId: id, correlationId: req.correlationId, ip: clientIp(req) });
return { status: 'ok' };
});
// ---- Vertrags-Erinnerung per Mail: "Behalten"/"Kündigen" ohne Login, über einen Einmal-Link -------------
app.get('/contracts/renewal-decision', async (req) => {
const { token } = z.object({ token: z.string().min(20).max(100) }).parse(req.query);
const info = await peekRenewalToken(token);
if (!info) throw badRequest('Link ungültig oder abgelaufen', 'INVALID_TOKEN');
return info;
});
app.post('/contracts/renewal-decision', { config: rl(10, '10 minutes') }, async (req) => {
const b = z.object({ token: z.string().min(20).max(100), action: z.enum(['keep', 'cancel']) }).parse(req.body);
try { return await applyRenewalDecision(b.token, b.action); }
catch (e: unknown) { if (e instanceof RenewalTokenError) throw badRequest(e.message, 'INVALID_TOKEN'); throw e; }
});
},
};

View file

@ -0,0 +1,49 @@
'use client';
import { Suspense, useEffect, useState } from 'react';
import { useSearchParams } from 'next/navigation';
import { api, errMsg } from '@/lib/api';
import { Alert } from '@/components/ui';
interface Info { contractNumber: string; orgName: string; productName: string; termEnd: string }
function Decision() {
const sp = useSearchParams();
const token = sp.get('token') ?? '';
const preselect = sp.get('action') === 'cancel' ? 'cancel' : sp.get('action') === 'keep' ? 'keep' : null;
const [info, setInfo] = useState<Info | null>(null);
const [err, setErr] = useState('');
const [busy, setBusy] = useState(false);
const [done, setDone] = useState<'keep' | 'cancel' | null>(null);
useEffect(() => {
if (!token) { setErr('Der Link ist unvollständig.'); return; }
api<Info>('GET', `/contracts/renewal-decision?token=${encodeURIComponent(token)}`).then(setInfo).catch((e) => setErr(errMsg(e)));
}, [token]);
async function decide(action: 'keep' | 'cancel') {
setBusy(true); setErr('');
try { await api('POST', '/contracts/renewal-decision', { token, action }); setDone(action); }
catch (e) { setErr(errMsg(e)); } finally { setBusy(false); }
}
return (<main id="main" className="center"><div className="auth card" style={{ maxWidth: 480 }}>
<h1>Vertragsentscheidung</h1>
{err && <Alert kind="err">{err}</Alert>}
{done ? (
<Alert kind="ok">
{done === 'keep' ? 'Vielen Dank! Der Vertrag wird weitergeführt.' : 'Die Kündigung wurde erfasst. Unser Team kümmert sich um die Abmeldung und meldet sich bei Rückfragen.'}
</Alert>
) : info ? (<>
<p className="muted">
Vertrag <strong>{info.contractNumber}</strong> ({info.productName}) für <strong>{info.orgName}</strong> läuft am{' '}
<strong>{new Date(info.termEnd).toLocaleDateString('de-DE')}</strong> aus. Möchten Sie ihn behalten oder kündigen?
</p>
<div className="row" style={{ marginTop: 16 }}>
<button className="btn primary" disabled={busy} autoFocus={preselect === 'keep'} onClick={() => decide('keep')}>{busy ? '…' : 'Vertrag behalten'}</button>
<button className="btn danger" disabled={busy} autoFocus={preselect === 'cancel'} onClick={() => decide('cancel')}>{busy ? '…' : 'Vertrag kündigen'}</button>
</div>
<p className="muted small" style={{ marginTop: 16 }}>„Behalten" verlängert den Vertrag automatisch um eine weitere Laufzeit. „Kündigen" leitet die Abmeldung ein.</p>
</>) : !err && <p className="muted" role="status">Wird geladen …</p>}
</div></main>);
}
export default function Page() { return <Suspense><Decision /></Suspense>; }

View file

@ -53,6 +53,16 @@ const checkLicense = async () => {
};
setInterval(() => void checkLicense(), 12 * 3600_000); void checkLicense();
// Vertrags-Erinnerung: ~30 Tage vor Laufzeitende Mail mit "Behalten"/"Kündigen"-Link (einmal je Vertrag,
// markiert über renewal_reminder_sent_at). Unabhängig von processContractLifecycle oben, die nur zum
// tatsächlichen Laufzeitende selbst verlängert/beendet.
import { sendRenewalReminders } from '@kc/platform/contractRenewal';
const checkRenewals = async () => {
try { const r = await sendRenewalReminders(); if (r.sent || r.skipped) log(`Vertrags-Erinnerungen: ${r.sent} gesendet, ${r.skipped} übersprungen`); }
catch (e) { log(`Vertrags-Erinnerung fehlgeschlagen: ${(e as Error).message}`); }
};
setInterval(() => void checkRenewals(), 24 * 3600_000); void checkRenewals();
// Audit-Aufbewahrung: Einträge jenseits der konfigurierten Frist löschen (Einstellungen > Firma/Audit; Default
// spiegelt den DSGVO-Grundsatz der Speicherbegrenzung, keine feste Gesetzeszahl). Idempotent, daher unproblematisch,
// mehrfach am Tag zu laufen; kein eigenes Datums-Gating nötig.