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Tickets: Bezug zu Ressource oder Domain wählen, Verknüpfung direkt aus der Domain-Aufstellung

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Kundencenter 2026-09-27 16:40:14 +02:00
parent 43dc5bc827
commit a1472617b9
6 changed files with 62 additions and 18 deletions
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3
apps/web/src/app/(app)/tickets/[id]/page.tsx
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@ -19,7 +19,7 @@ function AttachmentList({ ticketId, atts }: { ticketId: string; atts: Attachment
</div>);
}
interface Msg { id: string; authorId: string; authorName: string; authorKind: 'customer' | 'staff'; body: string; internalNote: boolean; createdAt: string; attachments: Attachment[] }
interface Detail { id: string; number: string; orgId: string; orgName: string; subject: string; status: string; priority: string; assignedTo: string | null; assignedName: string | null; messages: Msg[]; canWrite: boolean }
interface Detail { id: string; number: string; orgId: string; orgName: string; subject: string; status: string; priority: string; assignedTo: string | null; assignedName: string | null; resourceId: string | null; resourceName: string | null; resourceType: string | null; domainRecordId: string | null; domain: string | null; messages: Msg[]; canWrite: boolean }
interface StaffUser { id: string; name: string; staffRole: string | null }
const STATUS_OPTIONS = { open: 'Offen', pending_customer: 'Wartet auf Kunde', pending_staff: 'Wartet auf Personal', resolved: 'Gelöst', closed: 'Geschlossen' };
@ -50,6 +50,7 @@ export default function TicketDetail() {
return (<>
<div className="row between"><h1>{t.number}: {t.subject}</h1><Link className="btn" href="/tickets">← Tickets</Link></div>
<p className="muted small">{staff && <>{t.orgName} · </>}<TicketStatusBadge value={t.status} /> · Priorität: {TICKET_PRIORITY[t.priority]}{t.assignedName && <> · zugewiesen an {t.assignedName}</>}</p>
{(t.domain || t.resourceName) && <p className="muted small">Betrifft: {t.resourceId ? <Link href={`/ressourcen/${t.resourceId}`}>{t.resourceName}</Link> : staff ? <Link href={`/admin/domains?q=${encodeURIComponent(t.domain!)}`}>{t.domain}</Link> : t.domain}</p>}
{err && <Alert kind="err">{err}</Alert>}{ok && <Alert kind="ok">{ok}</Alert>}
{write && <div className="card"><div className="cols">
<Field id="status" label="Status"><select id="status" value={t.status} onChange={(e) => patch({ status: e.target.value })}>{Object.entries(STATUS_OPTIONS).map(([k, v]) => <option key={k} value={k}>{v}</option>)}</select></Field>